{"id":2107,"date":"2018-10-09T19:10:44","date_gmt":"2018-10-09T17:10:44","guid":{"rendered":"https:\/\/profesionalhosting.com\/blog\/?p=2107"},"modified":"2023-04-25T13:35:26","modified_gmt":"2023-04-25T11:35:26","slug":"prestashop-backoffice-lento-o-colgado-solucion","status":"publish","type":"post","link":"https:\/\/www.profesionalhosting.com\/blog\/cms\/prestashop\/prestashop-backoffice-lento-o-colgado-solucion\/","title":{"rendered":"PrestaShop BackOffice lento o colgado. [Soluci\u00f3n]"},"content":{"rendered":"<p>El BackOffice de PrestaShop es nuestra ponente herramienta de trabajo diaria, no esta abierta al publico pero lentitud en esta parte del PrestaShop implica perdida de productividad de nosotros y las personas o empleados que accedan a esta zona.<\/p>\n<p>Esta lentitud principalmente se produce por que PrestaShop con cada movimiento dentro del BackOffice realiza peticiones externas a varios dominios de PrestaShop, como son api.prestashop.com, api.addons.prestashop.com gamification.prestashop.com, etc&#8230;,<\/p>\n<p>Si alguno de estas api de PrestaShop experimentan problemas de lentitud o sobrecarga, nuestro BackOffice se vuelve muy lento o directamente no carga. Igualmente aun funcionando bien retarda la carga de nuestro BackOffice.<\/p>\n<p>Una primera soluci\u00f3n que implantamos fue bloquear dichos dominios del servidor haciendo que resolvieran localmente(fichero \/etc\/hosts), lo cual soluciona el problema pero el cliente pierde la posibilidad de actualizaciones y no es reversible por parte del mismo.<\/p>\n<p>La soluci\u00f3n al problema oficial por parte de PrestaShop la cual nos parece acertada es:<\/p>\n<p>Abrir el fichero el fichero: classes\/Tools.php(linea 3423 depende de la versi\u00f3n de PrestaShop)\u00a0 o su overwrite si esta modificado y editar esta linea:<\/p>\n<p><strong> protected static $is_addons_up = true;<\/strong><\/p>\n<p>estableci\u00e9ndola en false:<\/p>\n<p><strong> protected static $is_addons_up = false;<\/strong><\/p>\n<p>De esta manera sencilla resolvemos el problema, recomendamos trabajar en esta manera y solo activarla en caso de querer actualizar el PrestaShop o alg\u00fan modulo. Ten en cuenta que al hacer esto PrestaShop no verificara ni avisara de los nuevos updates, pero ganaras en velocidad en el BackOffice de forma considerable.<\/p>\n<p>Si aun haciendo esto no se ha solucionado el problema ten\u00e9is que <strong>desactivar el m\u00f3dulo Gamification<\/strong> que tambi\u00e9n hace llamadas externas.<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/b_xTg4wv3c4\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/zg_rRAZI0H4\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El BackOffice de PrestaShop es nuestra ponente herramienta de trabajo diaria, no esta abierta al publico pero lentitud en esta parte del [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2108,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2107","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-prestashop","post_format-post-format-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PrestaShop BackOffice lento o colgado. 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