{"id":695,"date":"2016-11-02T11:35:47","date_gmt":"2016-11-02T11:35:47","guid":{"rendered":"http:\/\/profesionalhosting.com\/blog\/?p=695"},"modified":"2023-04-25T13:36:43","modified_gmt":"2023-04-25T11:36:43","slug":"problema-generalizado-prestashop-imposibilidad-editar-productos","status":"publish","type":"post","link":"https:\/\/www.profesionalhosting.com\/blog\/cms\/prestashop\/problema-generalizado-prestashop-imposibilidad-editar-productos\/","title":{"rendered":"Problema generalizado PrestaShop \u00abimposibilidad de editar productos\u00bb"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 ez-toc-wrap-left-text counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Tabla de contenidos<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Alternar tabla de contenidos\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.profesionalhosting.com\/blog\/cms\/prestashop\/problema-generalizado-prestashop-imposibilidad-editar-productos\/#%C2%BFComo_detectar_el_problema\" >\u00bfC\u00f3mo detectar el problema?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.profesionalhosting.com\/blog\/cms\/prestashop\/problema-generalizado-prestashop-imposibilidad-editar-productos\/#%C2%BFComo_aplicar_el_Fix\" >\u00bfC\u00f3mo aplicar el Fix?<\/a><\/li><\/ul><\/nav><\/div>\n<p style=\"text-align: left;\">Son muchos los clientes que est\u00e1n experimentado este problema generalizado, el cual les <strong>impide editar los productos<\/strong> y <strong>precios<\/strong> de sus tiendas Prestashop.<\/p>\n<p><!--more--><\/p>\n<p style=\"text-align: left;\">En <strong>Profesional Hosting<\/strong> tratamos de dar soluci\u00f3n a los problemas de nuestros clientes, ya que nuestra <strong>filosof\u00eda<\/strong>\u00a0es ofrecer <strong>la mejor calidad de servicio<\/strong>\u00a0para que nuestros clientes no se sientan solos ante los problemas.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%C2%BFComo_detectar_el_problema\"><\/span>\u00bfC\u00f3mo detectar el problema?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>El problema solo aparece a los clientes que usan el navegador <strong>Google<\/strong>\u00a0<strong>Chrome. <\/strong>Pero esto no quiere decir que si usted lo usa pueda verse afectado. Por ello, le recomendamos que realice esta prueba.<\/p>\n<ul>\n<li>Acceda a su panel de administraci\u00f3n de su PrestaShop<\/li>\n<li>Edite un productor producto al azar<\/li>\n<li>Pruebe a cambiar un valor como, por ejemplo, el precio y guarde los cambios<\/li>\n<li>Si despu\u00e9s de guardar sigue el valor anterior, usted tendr\u00e1 que proceder a aplicar el Fix<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%C2%BFComo_aplicar_el_Fix\"><\/span>\u00bfC\u00f3mo aplicar el Fix?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"text-align: left;\">Primeramente, antes de realizar cualquier tipo de acci\u00f3n, es necesario <strong>realizar un backup<\/strong> de nuestro sitio web<\/li>\n<li style=\"text-align: left;\">Posteriormente tendr\u00edamos que conectarnos v\u00eda FTP o desde el propio gestor de archivo de Plesk o Cpanel<\/li>\n<li style=\"text-align: left;\">Tenemos que buscar el archivo adminXXXX\/themes\/default\/template\/controllers\/products\/helpers\/form\/form.tpl<\/li>\n<li style=\"text-align: left;\">Una vez que tengamos abierto el archivo TPL, tendr\u00edamos que buscar la l\u00ednea de c\u00f3digo que comience por\u00a0<strong>submitHandler: function(form)<\/strong> y comentarla, de tal forma que quede as\u00ed:\n<pre class=\"brush: php; title: ; notranslate\" title=\"\">{* submitHandler: function(form) {\r\n\r\nform.submit();\r\n\r\n},*}<\/pre>\n<\/li>\n<\/ul>\n<p>Al comentar la funci\u00f3n lo que hacemos es que esta no se cargue, de tal forma que cuando el problema est\u00e9 solventado solo tendremos que quitar \/\/ y esta volver\u00e1 a estar activa.<\/p>\n<p>Recuerda que si sigues teniendo problemas para modificar los precios o los productos en tu PrestaShop, desde ProfesionalHosting estamos dispuestos a ayudarte. \u00a1Abre un ticket o contacta con nosotros y te responderemos en la m\u00e1xima brevedad posible!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Son muchos los clientes que est\u00e1n experimentado este problema generalizado, el cual les impide editar los productos y precios de sus tiendas 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