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Privacy

Privacy Policy and Data Protection of Profesional Hosting

In accordance with the provisions of the new European Regulation 679/2016 on Data Protection or RGPD, fully applicable on May 25, it is up to us to inform you about how we treat your personal data, in this sense we remind you that:

1. The person responsible for processing your data is:

Name or Social reason: Web Solutions On Line SL hereinafter "PROFESSIONALHOSTING"
CIF: CIF: B04437729 Registered in the Mercantile Registry of Almería, volume 748, page 181, sheet AL-20374, first registration.
Tradename: ProfessionalHosting
Direction: Calle Hermanos Machado n19, 04720 Roquetas de Mar. Almería.
Telephone: 911410900 ext 3
Security Manager: Web Solutions On Line SL
Email address: [email protected] (for any matter related to this privacy policy).

2. Purpose

2.1 The purposes of processing your personal data are:

  • Comply with the duty of information and obtaining consent required by the new European regulations on the protection of personal data.
  • Respond to requests for information, budgets, projects, questions or comments about our services from the different points of contact with the site www.profesionalhosting.com and subdomains that are contact form, email, chat, telephone.
  • In case of contracting services with ProfesionalHosting:
    • Inform the client about the use of the service, its management, notices of improvements, notification of incidents, response to tickets and incidents, technical assistance, notices of any kind related to the service.
    • Quality surveys, complaints, suggestions.
    • If there is also a registration of domain names: the purpose will be to register the domain name that you request in case you need personal data for registration in compliance with the regulations established by the entity that regulates said domain. Please note that such data may appear publicly in the whois record for that domain. In the event that the owner of said domain is an individual, you can hide this data publicly by contracting the whois protection service offered by some extensions, in this way you will preserve your privacy.
    • Due to requirements of an operational nature, administrative and documentary management, budgets, delivery notes, invoices (all to comply with the obligations established in current legislation, particularly in commercial and fiscal matters).
    • Inform or notify the client of the expiration of the contracted services, either by telephone, via SMS and email.
    • Affiliate or distributor account management with email and phone notifications, help and advice via email and phone to improve your affiliate performance.
  • Sending newsletters ( optional ) with the following content: commercial communications about our products, promotions, offers or services, free content, #PHpremium(Free resources, courses, content, networking, downloads), calls for events in your area, our blog posts on topics related to WordPress, PrestaShop, Electronic Commerce, marketing, Internet sales, etc... In any case, the authorization to treat your data for this purpose is voluntary and its refusal would only have the consequence that you would not receive more email than contents described in this point. In each email you receive of this type you will have a link to manage the cancellation permanently. If you are a client, you can also Activate/Deactivate it from the client area, by clicking on Profile, finally download the newsletter.
  • The use of cookies on our web pages has the sole purpose indicated in the following link: https://www.profesionalhosting.com/en/contracts/cookies.html
  • In the case of candidates for future jobs with the submission of their resume, said data is used for the ongoing selection process and future selection processes.

2.2 What data do we process?

Within the framework of the provision of the services offered by the entity and conditioned to the purposes consented by you, our entity will only process the data strictly necessary for the correct management of the contractual relationship and/or provision of the services, and it will be exclusively those that you have provided to us.

2.3 We will keep your data:

The personal data that you provide us will be kept as long as the current contractual / commercial relationship is maintained, or for a period of four years from the last business relationship following the regulations for tax purposes.

However, our entity will continue to keep your information for sending commercial communications that we consider to be of interest to you, as long as the interested party does not request its deletion.

You can always exercise the rights recognized by current regulations by contacting through the most convenient way for you.

3. Legitimation of the treatment.

The legal basis for the processing of your data is the execution of the service contract necessary to carry out the business operation or this legitimacy is granted by your express consent as your own and main interested party.

4. Recipients

Your data will not be communicated to any third party, except for current legal obligations. In any case that this possibility changes, you will be duly informed requesting your
consent for said transfer. We inform you that international transfers will not be made either.

However, based on the legitimate and necessary interest for our activity, it is possible that some of our services require tasks that will be carried out by external supplier companies, such as logistics companies, management software companies, email marketing, etc.

These services provided by third parties are necessary for the development of our activity and, at all times, the processing of the data they carry out is governed by a contract that binds the person in charge with respect to our entity. In no case will they use the information for other purposes and will treat it in accordance with the guidelines stipulated by our entity, in accordance with its privacy policy and current regulations on data protection.

Our entity, in its commitment to the privacy and protection of the User's data, will only choose service providers that offer sufficient guarantees to apply appropriate technical and organizational measures, so that the treatment is in accordance with the applicable legislation on data protection and guarantee the protection of the User's rights.

Rojas y Gómez H. Asesores, SLL(EU) that provide us with tax, accounting, labor and administrative management services with CIF: B04297115 and registered office at Calle Antonio Cano 85, ESC 2-3B, CP 04009 Almería.

Infusionsoft(USA) that provides us with email marketing and crm services with address at 1260 South Spectrum Boulevard Chandler, Arizona 85286, you can consult its privacy policy and compliance with the RGPD, said entity is covered by "Privacy Shield" at the following link: https://www.infusionsoft.com/legal/data-protection-faq/en

Domain registration entity red.es(EU) is one of our domain distributors with registered office at Pza Manuel Gómez Moreno s/n, Edificio Bronce, 28020 Madrid and NIF: Q-2891006-E, you can consult privacy conditions: http://www.dominios.es/dominios/es/aviso-legal

Openprovider(EU) is one of our domain registrars with address: Kipstraat 3c 3011RR Rotterdam The Netherlands. You can consult their legal conditions at: https://www.openprovider.com/terms-conditions/

5. Rights.

Regarding the rights that contemplate you as an interested party, the European Data Protection Regulation (RGPD), you can exercise the following rights:

  • Right to request access to your personal data contained in our files.   The interested party shall have the right to obtain from the data controller confirmation of whether or not the data concerning him or her is being processed, as well as detailed information about certain aspects of the processing that is being carried out.
  • Right to request the rectification of inaccurate data.  The interested party will have the right to obtain the rectification of the inaccurate personal data that concerns him or that those that were incomplete are completed.
  • Right to request the limitation of treatment in the cases established by the RGPD, in which case, we will only keep them for the exercise or defense of claims.
  • Right to object to data processing. In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. The entity will stop processing the data, except for legitimate, compelling reasons, or the exercise or defense of possible claims.
  • Right to data portability. In other words, you will have the right to receive the personal data that concerns you, that you have provided to a data controller, in a structured format, for common use and mechanical reading, and to transmit them to another data controller.
  • To exercise your rights, you must send your request to our entity, attaching to the same copy of your ID, passport or other equivalent document proving your identity and, where appropriate, of the person who represents you, through the following means :

Email: [email protected]
Postal address: C/Hermanos Machado 19, 04720, Roquetas de Mar, Almería.

Likewise, at any time you can withdraw the consent given without affecting the legality of the treatment by sending your request by the means indicated above, accompanying your request with a copy of your ID or equivalent document proving your identity.

Also, if you are a client, you can exercise your rights from the client area:
https://clientes.profesionalhosting.com/clientarea.php by clicking on Profile at the top right.

You can exercise the aforementioned rights by contacting the person in charge. To do this, you can use the contact information provided at the beginning of this document. If you wish to obtain additional information regarding the exercise of your rights, you can also contact the Spanish Data Protection Agency.

Likewise, we inform you that, if you deem it appropriate, you have the right to withdraw, at any time, the consent granted for any specific purpose, without affecting the legality of the treatment, based on the consent prior to its withdrawal. In the event that you understand that your rights have not been adequately addressed, you may file a claim with the Spanish Data Protection Agency. C/ Jorge Juan, 6. 28001 – Madrid. www.agpd.es.

Guarantee of Confidentiality and Security of automated files

PROFESIONAL HOSTING in response to the trust placed in us and taking into account the importance in terms of protection and confidentiality that your personal data require, informs you that it has adopted all the necessary technical and organizational measures to safeguard the security of the same as as required by Royal Decree 1720/2007, which regulates the regulation of security measures for automated files containing personal data. However, the user must be aware that security measures on the Internet are not impregnable.

PROFESIONAL HOSTING can modify the present privacy policies to adapt them to the legislative measures or jurisprudence on personal data that are appearing, for which it demands its reading, each time that you provide us with your data through this Web.

Date of last modification: May 20, 2018.

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