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Remote desktop support

Definicion

Remote desktop support

ProfessionalHosting is the first hosting company to offer all its customers remote assistance to their pc safely. Either to facilitate the initial configuration of the service, either because the customer has little computer skills or because it is a strange fault that only affects you, in these cases it is very useful to connect to your computer remotely to solve the problem. Our specialist technicians will make a secure remote desktop connection and remotely resolve the problem as if they were in front of the pc. It is not necessary to install any program for this operation just run an exe file that you can download on our website.

This makes the time of configuration or resolution of the problem much smaller and the customer is satisfied with a quick resolution of the problem whatever the difficulty without having to call a computer.

Once it is indicated by one of our technicians you only have to execute the program that appears below, indicate your id and password and one of our technicians will connect to your pc in a 100% secure way, with an encrypted connection and in a totally confidential way. Once the service is finished, you can delete the executable.