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Virtual ticket support

Definicion

Virtual ticket support

Through this platform you will get technical support 24 hours a day 7 days a week, in a personalized way and with a follow up for your prompt resolution or response.

You can open a new ticket to solve your problems covered in the contracted support level of any of our services or report incidents, this will be attended by one of our technicians.

The ticket system is compatible with the use of electronic mail you can answer a ticket through our website or simply responding to any open email about your query or incident.