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Help and Technical Support

In Professional Hosting we are here to help, you can contact us through the different support channels we offer. We strive to make your website work wonderfully and do not worry about anything else.

soporte telefonico
Soporte Telefónico

Tlf: 911401900 ext 2

Emergencies: 24x7 telephone support

Monday to Friday: 8:30 a.m. to 1:00 p.m. Weekends: 10:00 a.m. to 2:00 p.m. and 4:00 p.m. to 8:00 p.m.

 
soporte tickets
Support Tickets 24x7

The most advanced technical support system, follow your incidents or queries and optimize the time of resolution of them.

soporte en linea
Online Support

Thousands of online hosting guides, ask your hostineitor questions and he will show you the manual you are looking for.

 
soporte email
Email support

Write us an email with your query or incident and our system will assign a reference ID for your follow-up.

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Online Chat Support

You can also contact our support team through online chat system on our website.

 
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Forum Support

If you have questions or queries regarding content managers (CMS) you can use our specialized support forum.

 
 

Remote Assistance

Thanks to the remote assistance software a technician can connect directly to your computer to check and make the necessary changes. In this way the resolution of its incidence will be streamlined, without waiting and in real time. On the following links you can download the software * depending on the type of operating system you use on your personal computer.

Support for Windows
Download TeamViewer
Support for Mac
Download TeamViewer
teamviewer
 
 
alertas
Incidents and tasks

Do you have problems? inform yourself live if there is a problem in our network.

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Customer panels

Forms to access all our services easily and quickly.

 

* This software is for remotely accessing the client's PC or Mac, our technicians will visualize your desktop and control your computer remotely if necessary. If you agree to this use, download this software. The connection will be made with the authorization of the client with a key that is generated randomly and an identifier.